We want you to be comfortable knowing we are using all steps necessary to ensure that your visit is a safe one. We adhere to “universal precautions”, meaning that we use the same protective measures with every patient to prevent transmission of infectious diseases. All non-disposable instruments are scrubbed and disinfected. Your health is our number one concern.

Telephone

Our telephones are answered from Monday to Friday from 8:30am-8:00pm, and Saturday & Sunday 9:00am-8:00pm. We will notify you of any abnormal lab or x-ray results.

Telephone/Emergency/After Hours Care

If you have a life threatening emergency, please call 911 or go directly to Kelowna General Hospital. Otherwise, for any serious medical concerns please call the toll free BC Health line at 811 as they are trained to answer your medical concerns.

Financial Policies

It is a Medical Service Plan requirement that you present a personal CareCard at each and every visit. Charges for services not covered by MSP are the personal responsibility of the patient. Charges will be discussed before the service is rendered. We accept cash, debit and credit card payments. Payment is due in full at the time of treatment. We will be happy to discuss all fees and answer any questions you may have regarding our services.

A Clinic that Cares!

We are a clinic that cares and we look forward to working with you towards your optimal health.

Contact Us:

Telephone: (250) 862-4991
FAX: (250) 862-4931
Postal address: #140 - 1640 Leckie Road, Kelowna. BC V1X 7C6
Electronic mail: General Information: info@medi-kel.com